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Call Us

Prefer to speak with one of our customer care representatives directly? You'll find contact information here.

For booking assistance, please select Worldwide Reservation Offices.

For assistance regarding IHG One Rewards, please select IHG One Rewards Service Centers.

Serving the best interest of our members is the goal of our IHG One Rewards Customer Care Centers.

To reach us with any questions or issues, simply call, email, or fax to the contact points below.

United States and Canada

Telephone: 1-888-211-9874

Fax: 1-800-725-8232

TDD: 1-800-334-5194

Europe, Middle East and Africa

Telephone 

Universal International Freephone Number: +800 2222 7172 (00800 2222 7172 in most countries) 

Austria, Belgium, Denmark, Finland, France, Germany, Hungary, Ireland, Israel, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, Switzerland, and United Kingdom

Middle East: +973 6 500 9 296 **

All other Countries/Regions: +44 1950 499004 **

Fax: +44 1950 491716 **

Asia/Pacific

Telephone 

Universal International Freephone Number: +800 2222 7172

Australia, Korea, Malaysia, New Zealand, Philippines, Singapore and Thailand

Mainland China: 800 830 1128 or 021 20334848 (Toll charge apply)

China Hong Kong: 800 965 222

China Macau: 0800 728

China Taiwan: 00801 863 366

Hours of Business: 

Mon - Sun 7:00am - 11:00pm BJS

Japan: +81 36 364 1372

Hours of Operation:

Mon-Fri 9:00am-6:00pm JST

Korea 

Hours of Operation:

Mon-Fri 9:00am-6:00pm KST 

All other Countries/Regions: +61 2 8074 3411 ** 

Fax: +632 8857 8787 **

Mexico

Telephone: +52 800 872 1115 **

Central and South America

Telephone

English: +52 33 4777 2025 **

Spanish: +52 33 4777 2023 **

+ Denotes international access code. 00 or 011 in most countries.

* Toll charges may apply

** International calling rates may apply

* Most telephone numbers are toll-free. We recommend you check with your telephone network supplier whether any additional or local connection charges apply for the use of toll free numbers.

** This is an International Freefone Number: '+' refers to '00' in most countries/regions or '001', '011' in other countries/regions. The number can be dialed from the following countries/regions using most carriers: Austria, Belgium, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Israel, Italy, Luxemburg, Netherlands, Norway, Poland, Portugal, South Africa, Spain, Sweden, Switzerland and the UK. Alternatively, call your country/region-specific number or +44 (0) 1950 499 004 (from UK, phone company's access charge; outside UK, international calling rates apply).

*** Two stage toll-free number

† Telecommunications services for the hearing impaired available in these countries/regions: 1 800 238 5544 (TTY ONLY)

†† Telecommunications services for the hearing imparied available in these countries/regions: 1 888 442 5050 (TTY ONLY)