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Hotel Indigo Glasgow
REVIEWS
Guest Reviews
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.
Ratings summary
Overall Experience
4.5
/
5
Rating breakdown 2,173 reviews
5 Stars
1,497
4 Stars
482
3 Stars
116
2 Stars
46
1 Star
32
based on 2,173 reviews
1,852 out of 1,98493%recommend this property.
Staff and Service
4.6
/
5
Room and Comfort
4.6
/
5
Value
4.3
/
5
Room Cleanliness
4.7
/
5
Sleep Quality
4.5
/
5
Reflects Neighborhood
4.3
/
5
Design was Refreshing
4.4
/
5
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Product ReviewsWrite a review
Clean Room and Friendly staff
Overall Experience
5.0
/
5
PostedMarch 10, 2025
Share:
Age:25-34
Traveler Type:Leisure
Check Out Date:2025-03-02
Reason for Visit:Leisure/Night out
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Reflects Neighborhood
5.0
/
5
Design was Refreshing
5.0
/
5
Yes, I recommend this property.
My friend and I had such a lovely stay here. The room was beautiful, comfortable and clean. All the staff were very friendly and helpful. Special shout out to the lovely Ivanna on reception, she was so lovely and very welcoming. She was extremely helpful, thank you for everything Ivanna!
Check Out Date:2025-03-02
Reason for Visit:Leisure/Night out
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality
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Posted byHotel Staff
Additional information about Europe could not be loaded.
onMarch 11, 2025
Hello Rach,
Thanks for taking the time to leave us a 5 out of 5 review! I am delighted to hear you and your friend enjoyed your recent stay with us, and found the room to be beautiful, comfortable and clean. I am glad that Ivana's friendly and helpful service made a positive impression on your stay - she truly is a star! I have shared your kind words with her, and they have totally made her day!
We greatly appreciate your loyalty as one of our IHG Club Members, I hope we can welcome you back on your next visit to the neighbourhood!
Thanks
Erin | Front Office Supervisor
Erin | Front Office Supervisor
Glasgow Vibes
Overall Experience
5.0
/
5
PostedMarch 8, 2025
Share:
Traveler Type:Leisure
Check Out Date:2025-03-02
Reason for Visit:Birthday weekend
Next Destination:Greece
Travel Tips:Check out the shows at the Kings Theatre, Glasgow
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Reflects Neighborhood
5.0
/
5
Design was Refreshing
5.0
/
5
Yes, I recommend this property.
I had an amazing time in this hotel with my daughter.
We stayed one night to celebrate my birthday and the staff treated us exceptionally well. A huge thank you to the friendly and smiley staff. A first class service was provided at the reception area and the bar.
The room was beautiful and very clean, up to date in decor and comfortable.
We made use of the fridge and the coffee machine :-)
Shower and toiletry products amazing.
All in all the best night stay and made our weekend very memorable indeed. Thank you :-)
Check Out Date:2025-03-02
Reason for Visit:Birthday weekend
Next Destination:Greece
Travel Tips:Check out the shows at the Kings Theatre, Glasgow
ProsAmenities, Bar, Room Cleanliness, Location, Recognition for IHG® Rewards Club Members, friendly staff
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Posted byHotel Staff
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onMarch 8, 2025
Hello Sharon,
Thank you for taking the time to leave us some really wonderful feedback from your recent stay here at Hotel Indigo Glasgow.
I am so pleased to hear both you and your daughter had a lovely stay and you had a fantastic birthday! We were very happy you choose to stay here to celebrate!
I am so pleased to hear both you and your daughter had a lovely stay and you had a fantastic birthday! We were very happy you choose to stay here to celebrate!
We really hope to welcome you both back again soon!
Kindest regards & a very happy birthday once again!
Katt
Reception Team | Hotel Indigo Glasgow
Reception Team | Hotel Indigo Glasgow
Good service but poor lighting in room
Overall Experience
4.0
/
5
PostedMarch 1, 2025
Share:
Age:50-64
Traveler Type:Leisure
Check Out Date:2025-02-24
Reason for Visit:Holiday
Next Destination:__
Travel Tips:_
Staff and Service
5.0
/
5
Room and Comfort
3.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Reflects Neighborhood
5.0
/
5
Design was Refreshing
3.0
/
5
Yes, I recommend this property.
We enjoyed the hotel and our stay and the room was a good size and very clean as was the bathroom. The shower was great. Our only problem was that it was really difficult to read anything in the room because the lighting was so poor
Check Out Date:2025-02-24
Reason for Visit:Holiday
Next Destination:__
Travel Tips:_
ProsAmenities, Bar, Room Cleanliness, Location, Recognition for IHG® Rewards Club Members
Conspoor lighting in room 419
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Posted byHotel Staff
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onMarch 1, 2025
Hello C and G,
Thank you for your review!
We're delighted to hear you enjoyed your stay, found the room spacious and clean, and appreciated the shower.
We apologize for the issue with the room lighting. We appreciate your feedback and will investigate how we can improve the lighting in our rooms.
We appreciate your feedback and hope to welcome you back to Hotel Indigo Glasgow again soon!
We're delighted to hear you enjoyed your stay, found the room spacious and clean, and appreciated the shower.
We apologize for the issue with the room lighting. We appreciate your feedback and will investigate how we can improve the lighting in our rooms.
We appreciate your feedback and hope to welcome you back to Hotel Indigo Glasgow again soon!
Thanks,
Ivana | Front Office
Ivana | Front Office
Not the best IHG experience.
Overall Experience
3.0
/
5
PostedFebruary 21, 2025
Share:
Age:50-64
Traveler Type:Leisure
Check Out Date:2025-02-17
Reason for Visit:Visiting family
Next Destination:Not sure
Travel Tips:Don’t stay here.
Staff and Service
2.0
/
5
Room and Comfort
3.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
2.0
/
5
Reflects Neighborhood
5.0
/
5
Design was Refreshing
5.0
/
5
No, I do not recommend this property.
Arrived at hotel. Expecting upgrade as platinum ambassador. No upgrade.
‘You have a decent room anyway’. I know. I paid for that on booking!
Booked the package with welcome drink. No welcome drink.
Pillows soo uncomfortable / lumpy. Poor sleep.
Breakfast offer just OK.
Hotel felt generally grubby.
Not usual IHG standard.
The welcome was poor. Don’t feel like a platinum guest at all.
Wouldn’t use again.
‘You have a decent room anyway’. I know. I paid for that on booking!
Booked the package with welcome drink. No welcome drink.
Pillows soo uncomfortable / lumpy. Poor sleep.
Breakfast offer just OK.
Hotel felt generally grubby.
Not usual IHG standard.
The welcome was poor. Don’t feel like a platinum guest at all.
Wouldn’t use again.
Check Out Date:2025-02-17
Reason for Visit:Visiting family
Next Destination:Not sure
Travel Tips:Don’t stay here.
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Posted byHotel Staff
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onFebruary 23, 2025
Hi Keith,
Thanks for taking the time to review your stay. I am sorry it didn't meet your expectations.
I would like to firstly thank you for your loyalty as a Platinum Elite member. As upgrades for members are subject to the Hotel's availability, these cannot be guaranteed and you had booked the highest available room category on the night of your stay. Just to let you know, InterContinental Ambassador benefits apply only to stays at InterContinental properties, and it is for this reason that the "Guaranteed Upgrade" benefit was not applicable during your stay. I am also sorry to see you had issues with the drink included in the rate. While this wasn't initially visible on the booking, I am pleased to note the team were able to rectify this, and provide you with the drink voucher. We are in the process of renovating the Hotel, and are currently completing the final stages of our bathroom renovations, with more works planned in the future, so do watch this space!
Once again, I am sorry you found your stay to fall short of expectations. I hope that we can welcome you back to the neighbourhood for a better experience next time.
Thanks,
Mark Morgan | Assistant Front Office Manager
Mark Morgan | Assistant Front Office Manager
Comfortable bed, and a good nights sleep.
Overall Experience
4.0
/
5
PostedFebruary 20, 2025
Share:
Age:50-64
Traveler Type:Combined Business and Leisure
Check Out Date:2025-02-15
Reason for Visit:Business as usual.
Next Destination:Helsinki, Finland.
Staff and Service
3.0
/
5
Room and Comfort
4.0
/
5
Value
4.0
/
5
Room Cleanliness
4.0
/
5
Sleep Quality
5.0
/
5
Reflects Neighborhood
4.0
/
5
Design was Refreshing
4.0
/
5
A short stroll from the Central Railway Station, (although there is a car park nearby). Typical quirky and individualistic hotel. Room was airy, clean and a really comfortable bed. Had room service meal due to a private functiion, which was average. Good choice come breakfast. Cooked food was really tasty, plus the usual choice of continental foods.
Check Out Date:2025-02-15
Reason for Visit:Business as usual.
Next Destination:Helsinki, Finland.
ProsRoom Cleanliness, Location, Recognition for IHG® Rewards Club Members
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Posted byHotel Staff
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onFebruary 20, 2025
Hello Manx Mike,
Thanks for taking the time to review your recent stay. I am thrilled to hear that you found the bed comfortable and had a restful night’s sleep. It’s also wonderful to know you enjoyed the room's cleanliness and our variety of breakfast options. We welcome your feedback about the room service meal, we are always looking to make improvements and you're feedback has been shared with our kitchen team.
We greatly appreciate your loyalty as one of our valued IHG Platinum Elite Members, and we look forward to welcoming you back for another enjoyable stay soon.
Thanks
Erin | Front Office Supervisor
Erin | Front Office Supervisor
Lovely, helpful staff and fantastic breakfast
Overall Experience
5.0
/
5
PostedFebruary 10, 2025
Share:
Traveler Type:Business
Check Out Date:2025-02-06
Reason for Visit:Business
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Reflects Neighborhood
5.0
/
5
Design was Refreshing
5.0
/
5
Yes, I recommend this property.
Ivana and the team were fantastically helpful and friendly, nothing was too much trouble. The room was spotless and the bar area immaculate. As always, breakfast was 5*.
Check Out Date:2025-02-06
Reason for Visit:Business
ProsAmenities, Bar, Room Cleanliness, Location, Recognition for IHG® Rewards Club Members, staff helpfulness
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Posted byHotel Staff
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onFebruary 10, 2025
Hello Corinne13,
Thank you so much for your kind words.
I’m absolutely delighted to hear that you enjoyed your stay and that you were impressed with the cleanliness of your room and the bar area. We take pride in maintaining a high standard of cleanliness throughout the hotel.
And finally, I’m thrilled that you enjoyed our breakfast! We aim to provide a delicious and satisfying start to the day for all our guests.
We hope to have the pleasure of welcoming you back to Hotel Indigo Glasgow soon.
I’m absolutely delighted to hear that you enjoyed your stay and that you were impressed with the cleanliness of your room and the bar area. We take pride in maintaining a high standard of cleanliness throughout the hotel.
And finally, I’m thrilled that you enjoyed our breakfast! We aim to provide a delicious and satisfying start to the day for all our guests.
We hope to have the pleasure of welcoming you back to Hotel Indigo Glasgow soon.
Thanks,
Ivana | Front Office
Lovely classy hotel
Overall Experience
5.0
/
5
PostedJanuary 30, 2025
Share:
Age:50-64
Traveler Type:Leisure
Check Out Date:2025-01-26
Staff and Service
4.0
/
5
Room and Comfort
4.0
/
5
Value
3.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
4.0
/
5
Reflects Neighborhood
5.0
/
5
Design was Refreshing
4.0
/
5
Yes, I recommend this property.
Enjoyed our stay good location, staff were lovely didn't eat there so can't comment on food.
Check Out Date:2025-01-26
ProsLocation
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Posted byHotel Staff
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onJanuary 31, 2025
Hello Clarabelle1967,
Thanks for taking the time to leave us a 5 out of 5 review! We are thrilled to know that you enjoyed your recent stay with us, and found the Hotel to be lovely and classy. We are fortunate to be located only a short walk from the heart of the city centre and major transport links, and I am glad our location was convenient for you during your stay!
We greatly appreciate your loyalty as one of our valued IHG One Rewards Club Members, and hope we can welcome you back to the neighbourhood again soon!
Thanks
Erin | Front Office Supervisor
Erin | Front Office Supervisor
Will Definitely Return
Overall Experience
5.0
/
5
PostedJanuary 28, 2025
Share:
Traveler Type:Leisure
Reason for Visit:70th Birthday. Visit museums.
Next Destination:Not sure
Staff and Service
5.0
/
5
Room and Comfort
5.0
/
5
Value
4.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Reflects Neighborhood
4.0
/
5
Design was Refreshing
5.0
/
5
Yes, I recommend this property.
Definitely good value for a 4 star hotel.
Very central for shopping. £17 a day for residents parking next door, saving of £7 on normal charge. We thought for city centre that was not bad. The whole hotel was very clean. All the staff were very friendly and helpful, especially Mark on reception. Excellent choice at breakfast. Wee automatic pancake making machine which seemed to be popular. We ate out as there was not a wide selection for evening meals but there are plenty eateries not far from hotel. The bed was ver comfortable only drawback was the height of the bed. I’m only 5ft2 and could have used a step to help me get onto the bed. Much to my husbands amusement. Will definitely return.
Very central for shopping. £17 a day for residents parking next door, saving of £7 on normal charge. We thought for city centre that was not bad. The whole hotel was very clean. All the staff were very friendly and helpful, especially Mark on reception. Excellent choice at breakfast. Wee automatic pancake making machine which seemed to be popular. We ate out as there was not a wide selection for evening meals but there are plenty eateries not far from hotel. The bed was ver comfortable only drawback was the height of the bed. I’m only 5ft2 and could have used a step to help me get onto the bed. Much to my husbands amusement. Will definitely return.
Reason for Visit:70th Birthday. Visit museums.
Next Destination:Not sure
ProsRoom Cleanliness, Location, Amenities, recognition for ihg rewards club members, Bar
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